1. Муқаддима
This manual provides detailed instructions for the setup, operation, and maintenance of your Xprinter H500B/H500E Thermal Transfer Ribbon Label Barcode Printer. Please read this manual thoroughly before using the printer to ensure optimal performance and longevity.
Хусусиятҳои асосӣ:
- Supports both direct thermal and thermal transfer printing.
- High-speed printing up to 127 mm/s (H500B) or 101.6 mm/s (H500E).
- Accommodates 300-meter ribbons for reduced downtime.
- Compatible with Windows (XP and newer) and Linux operating systems.
- Available in 203 DPI (H500B) and 300 DPI (H500E) resolutions.
- Versatile for various label types including thermal transfer, PET/PVC, wash care, and jewelry labels.
- Equipped with a powerful 32-bit processor, 4MB Flash Memory, 8MB SDRAM, and an SD card reader for memory expansion up to 4 GB.
- Includes free labeling software and Windows drivers.
2. Мундариҷаи баста
Боварӣ ҳосил кунед, ки ҳамаи ҷузъҳои дар поён овардашуда ба бастаи шумо дохил карда шудаанд. Агар ягон ашё нопадид ё вайрон бошад, лутфан бо фурӯшандаи худ тамос гиред.

Figure 2.1: Printer and included accessories (Robbin, Shaft, Cable, CD Driver, Sticker Paper, Post, Adaptor, Plug).
- Xprinter H500B/H500E Printer
- Адаптери барқ ва кабел
- Сими USB
- Ribbon Spindles (Shaft, Post)
- CD Driver (Software and Drivers)
- Дастури оғози зуд (агар лозим бошад)
3. Дастури насб
3.1 Кушодан ва ҷойгиркунӣ
- Принтерро бодиққат аз бастааш хориҷ кунед.
- Place the printer on a stable, flat surface near a power outlet and your computer.
- Ensure adequate ventilation around the printer.
3.2 Пайваст кардани қувваи барқ
- Connect the power adapter to the printer's power input port.
- Plug the power cable into a suitable electrical outlet (100-240V AC).
- Бо истифода аз тугмаи барқ принтерро фаъол созед.
3.3 Боркунии медиа (нишонаҳо ва лента)
The printer supports both direct thermal and thermal transfer printing. For thermal transfer printing, a ribbon is required.

Figure 3.1: Open printer lid showing the internal mechanism for media loading.

Расми 3.2: боло view of the printer's internal components, including the label roll path.

Расми 3.3: Тараф view illustrating the label and ribbon loading paths within the printer.
- Сарпӯши болоии принтерро кушоед.
- Боркунии тамғакоғазҳо: Place the label roll onto the media spindle. Ensure the labels feed smoothly through the guides and under the print head. The printer supports media widths from 25.4mm to 118mm.
- Loading Ribbon (for Thermal Transfer): Insert the ribbon roll onto the supply spindle and the empty core onto the take-up spindle. Thread the ribbon as indicated by the internal diagrams, ensuring it passes between the print head and the labels. The ribbon capacity is max 300m, with a width of 110mm and a 1-inch core diameter.
- Close the top cover. The printer may perform an automatic paper test.
3.4 Насби драйвер ва нармафзор
To use the printer with your computer, you need to install the appropriate drivers and labeling software.
- Ронандагон: Download the latest drivers for Windows/Linux/Mac from the official Xprinter webсайт: https://www.xprintertech.com/drivers-2Барои насб дастурҳои дар экран бударо иҷро кунед.
- Labeling Software (Bartender): For advanced label design and printing, download the Bartender software from: https://www.xprinter.net/companyfile/15/.
- SDK: SDKs for Windows/Android/iOS are available for custom application development.
3.5 Пайвастшавӣ ба компютер
- Пайвасти USB: Бо истифода аз сими USB-и додашуда принтерро ба компютери худ пайваст кунед.
- Пайвастҳои ихтиёрӣ: Depending on your model and configuration, you may also connect via Serial, LAN, Bluetooth, or Wi-Fi.
4. Амалиёт
4.1 Усулҳои чоп
The Xprinter H500B/H500E supports two primary printing modes:
- Direct Thermal: Uses heat-sensitive paper that darkens when heated by the print head. No ribbon is required.
- Thermal Transfer: Uses a ribbon that transfers ink to the label material when heated. This method is suitable for more durable labels and a wider range of materials.
4.2 Чоп кардани тамғакоғазҳо
Once drivers and software are installed, you can print labels from your chosen application (e.g., Bartender, or any application that supports printing to a label printer).

Расми 4.1: Зиёдview of printer characteristics including 108mm width, electronic sheet, and ribbon/TTO capability.

Figure 4.2: Illustration of the dual-motor design enhancing performance with a printing speed of 127mm/s.
- Ensure the correct label type and ribbon (if needed) are loaded.
- Select your Xprinter H500B/H500E as the printer in your software.
- Configure label size, orientation, and content within the software.
- Кори чопро ба принтер фиристед.
4.3 Supported Label Types and Applications
The printer is designed for a wide range of commercial applications:

Figure 4.3: Various label applications including retail, logistics, cable identification, art paper, silver paper, and thermal paper labels.

Figure 4.4: Specific label examples such as wash marks, clothing tags, and jewelry labels.
- Хурдафурӯшӣ: Нарх tags, shelf labels, product labels.
- Логистика: Shipping labels, inventory labeling.
- Саноатӣ: Cable identification, instruction labels.
- Ихтисос: Wash care labels, jewelry labels, art paper, silver paper, thermal paper.
5. Нигоҳдорӣ
5.1 Тоза кардани сари чоп
Regular cleaning of the print head ensures print quality and extends the life of the printer. Clean the print head with an alcohol swab or a specialized print head cleaning pen.
- Принтерро хомӯш кунед ва сими барқро ҷудо кунед.
- Сарпӯши болоро кушоед.
- Сатҳи сари чопро аз марказ ба берун оҳиста тоза кунед.
- Пеш аз пӯшидани сарпӯш ва аз нав пайваст кардани барқ, ба сари чопгар иҷозат диҳед, ки пурра хушк шавад.
- The print head has a life expectancy of 30 km.
5.2 Replacing Ribbon and Labels
Replace ribbons and label rolls as they run out. Refer to Section 3.3 for detailed loading instructions.

Расми 5.1: Дохилӣ view demonstrating the path for ribbon and label media during thermal transfer printing.

Figure 5.2: The printer's automatic paper test feature, which helps in proper media calibration.
6. Баррасии мушкилот
| Мушкилот | Сабаби эҳтимолӣ | Ҳалли |
|---|---|---|
| Не қудрат | Power cable disconnected, power switch off, faulty power adapter. | Check power connections, ensure power switch is on, test with another outlet or adapter if available. |
| Сифати чопи паст (паст, хатҳо) | Dirty print head, incorrect media/ribbon, print head wear. | Clean the print head (Section 5.1), ensure correct media and ribbon are used, adjust print density in software. |
| Принтер аз ҷониби компютер шинохта нашудааст | Driver not installed, incorrect USB cable, port issue. | Install/reinstall drivers (Section 3.4), try a different USB port or cable, check device manager. |
| Тамғакоғазҳо дуруст ғизо намедиҳанд | Labels improperly loaded, media guides not adjusted, paper jam. | Reload labels correctly (Section 3.3), adjust media guides to fit label width, clear any paper jams. |
| Ribbon wrinkles or breaks | Ribbon tension incorrect, ribbon improperly loaded. | Ensure ribbon is loaded correctly and tension is appropriate. |
7. Мушаххасоти
The following table details the technical specifications for the Xprinter H500B and H500E models.
| Хусусият | XP-H500B | XP-H500E |
|---|---|---|
| Резолюция | 203 DPI | 300 DPI |
| Усули чоп | Интиқоли гармӣ / гармии мустақим | |
| Макс. Суръати чоп | 127 mm/s (5”) | 101.6 mm/s (4”) |
| Макс. Васеъро чоп кунед | 108 мм (4.25") | 104 мм (4.09") |
| Макс. Дарозии чоп | 2286 мм (90") | 1016 мм (40") |
| Навъи медиа | Пайваста, холигӣ, нишони сиёҳ, вентилятори сӯрохи ва сӯрохи | |
| Паҳнои ВАО | 25.4 - 118 mm (1.0” - 4.6”) | |
| Ғафсии ВАО | 0.06 ~ 0.254 мм (2.36 ~ 10 мил) | |
| Диаметри асосии медиа | 25.4 ~ 76.2 мм (1" ~ 3") | |
| Label Roll Capacity | 127 mm (5”) (External diameter) | |
| Ribbon Capacity | Макс. 300 м | |
| Паҳнои лента | 110 мм | |
| Ribbon Core Inner Diameter | 25.4 мм (1") | |
| Протсессор | CPU 32-бит | |
| Хотира | 4 МБ хотираи флеш, 8 МБ SDRAM, корти хонандаи SD барои тавсеаи хотираи Flash, то 4 ГБ | |
| Интерфейс | Standard: USB+TF card. Optional: Serial/Lan/Bluetooth/WIFI/Parallel | |
| 1D Barcode Support | Code 39, Code 93, Code 128UCC, Code 128, Codabar, Interleaved 2 of 5, EAN-8, EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China POST, GS1 DataBar, Code 11 | |
| 2D Barcode Support | PDF-417, Maxicode, DataMatrix, QR код, Aztec | |
| Ротатсия | 0°, 90°, 180°, 270° | |
| Тақлид | TSPL, EPL, ZPL, DPL | |
| Андоза (D x W x H) | 302.5 мм x 234 мм x 194.8 мм | |
| Вазн | 2.6 кг | |
| Ҳаёти сари чоп | 30 км | |
| Вуруди нерӯ | AC 100-240В, 1.8А, 50-60Гц | |
| Баромади барқ | 24В, 2.5А, 60Вт | |
| Муҳити амалиёт | 5 ~ 40°C (41~104°F), Humidity: 25 ~ 85% non-condensing | |
| Муҳити нигоҳдорӣ | -40 ~ 60°C (-40~140°F), Humidity: 10 ~ 90% non-condensing | |

Figure 7.1: Physical dimensions of the Xprinter H500B/H500E printer.

Расми 7.2: Қафо view of the printer highlighting the USB port and other interface options.
8. Маслиҳатҳои корбар
- Фарқияти ВАО: This printer is not limited to just paper labels. It can print on various materials including satin, polyester, PET/PVC labels, and wash care labels, making it suitable for diverse applications like clothing tags and jewelry labels.
- Ribbon Selection: When printing barcode labels for products, ensure you use a ribbon with a maximum capacity of 300 meters and a width of 110mm, with a 1-inch core diameter. The printer's maximum print width is 108mm, so choose labels and ribbons accordingly.
- Тавсеаи хотира: The printer's 4MB Flash Memory and 8MB SDRAM can be expanded up to 4 GB using an SD card, which is useful for storing a large number of fonts and graphics for complex label designs.
9. Кафолат ва дастгирӣ
9.1 Маълумот дар бораи кафолат
The product comes with the manufacturer's standard "Shop's Three Guarantees" after-sale service. Please refer to the specific terms and conditions provided at the time of purchase or contact your vendor for details.
9.2 Дастгирии техникӣ
For technical assistance, driver downloads, or further information, please visit the official Xprinter webсайт:
- Xprinter Official Webсайт: https://www.xprintertech.com
- Дастурҳо: https://www.xprintertech.com/pos-printer-user-manual





