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AUTOMATE Pulse PRO LinQ Tool For Hub
БОЗVIEW
- The Automate Pulse LinQ tool has been designed to help integrators and installers validate and troubleshoot their Automate Pulse PRO installations before integrating into 3rd party systems. Pulse LinQ supports communication via Ethernet Cable (CAT5) and 2.4GHz Wireless Communication to aid in integrations.
БАРНОМАИ ИЛОВАТ БАРОИ
- Connection to your Pulse PRO via Wi-Fi Network or Ethernet connection. Supports operational control of devices (motors) that are connected to hubs in a project and provides a utility to test and verify the ASCII protocol for controlling and configuring motors, as well as providing logs of motor responses to better understand the protocol. Note: Cabled LAN connections require the hubs to be first paired to the user account via the Automate Pulse App on a Wi-Fi connection before the LAN connection is activated on the hub. The application is intended to provide a troubleshooting resource to allow Rollease Acmeda support staff to verify the hubs and motors in a project are paired and functioning properly before connecting the system to any 3rd parties, to confirm any connectivity or operational issues subsequently encountered are network- or driver-related, and to assist in diagnosing and troubleshooting issues.
PULSE PRO CONNECTION
САР КАРДАНИ КОР
- Before you can use the Automate Pulse LinQ tool, you first need to provision the Automate Pulse PRO(s) via a mobile device. Here is a quick guide of how to provision a hub. Please find linked complete provisioning instructions for your preferred platform.
- Download the free Automate Shades App via the Apple App Store or Google Play Store.
- Create an account, sign in to the app
- Note: Initial Hub pairing MUST be performed via a Wi-Fi connection with internet access, before the Ethernet / TCP port will be active. Do NOT attempt the hub pairing process with the hub connected via the ethernet port, as the pairing will fail.
- Set up Instructions for iOS & Android HERE
SETUP BEST PRACTICES
- We recommend pairing and setting limits for motors via a remote, then pairing the motors to the hub via the Automate Shades App before connecting to the Pulse LinQ tool.
- The hub must be within signal range of both the automated shades and the connected devices via LAN or Wi-Fi router.
- Connect the computer to the same network / sub-net via LAN or Wi-Fi that the Automate Pulse PRO is connected to.
- If you choose to use the Wi-Fi network, certify that it is visible and has a 2.4GHz connection.
PULSE LINQ SETUP
- Once you have completed the Automate Pulse PRO provisioning from a mobile device, download and install the latest Pulse LinQ version for either Windows HERE or Mac HERE.
- Home: Shows the main control screen.
- Control Utility: Connect to any hub(s) and select any number of motors to send commands.
- System Test: Connect to any hub(s) and select any number of motors to perform a quick system test.
- Help: A place to find where to get help.
CONTROL UTILITY
- The Control Utility is designed to allow you to send commands to motors. This tool is NOT designed to control or set up rooms, scenes, and timers. To connect to the hub(s) that are connected and provisioned on the network:
- If you know the IP address, then you can connect by entering the individual hub IP address.
- You can “scan for hubs” on the network using the dropdown feature on the “Connect” button. This will search for all hubs on the network and automatically populate them and the connected motors in the utility.
- Once connected to a hub, it will populate any rooms or motors that have been connected to the hub in the “Hub Tree”. To send a command to a hub or motor, you must select the device you want to send the command to. On the right, you will have the Command Controls. From this, you can select a command from the drop-down list or type a text command. You can also see hub responses and use basic motor controls.
САНЧИШИ СИСТЕМА
- From the system test tab, you can connect to hub(s) that are connected to the network via IP address or by scanning the network. Once connected to a hub, all motors will be populated in a list form below.
- To run a system test, select the motors you wish to perform the test on, then select the Motor Test Configuration option and Run Test.
- Once a test has run, you will get a response on whether the hub has received a response from the motor.
- If you get a warning, this means the motor has not responded to the hub. Please check that the motor is within range, there is minimal interference, and there is power to the motor.
- This page will also populate the device serial ID for each motor.
Протоколи ASCII
- ASCII Protocol is for use in diagnosing communication issues, and for proactively integrating to the Pulse PRO via the ASCII protocol over TCP/IP to any 3rd party system not already supported.
HUB CONFIGURATION
- Downlink messages – Messages from a Controller / PC relayed to the ARC motor via the Pulse PRO.
- Uplink messages – Messages from ARC motors relayed to the Controller / PC via a Pulse PRO.
PULSE HUB 2 COMMANDS
- The address “000” is reserved for global commands.
- Also note that room, scene, and timer commands are not supported in ASCII commands.
- Module: RF module
- Макони таъинот:
- To motor, the main controller sends a command to the module to operate the motor
- To the module, the main controller command to the module to operate the motor
- From the motor, the motor returns information to the module
PARAMETER ILLUSTRATION 
МУШКИЛКУШО
- The following scenarios are common issues that may cause connectivity problems between Pulse LinQ and Pulse PRO. If you cannot achieve success connecting Pulse LinQ to your network, please reference the most common pairing roadblocks. HAVING ISSUES DISCOVERING HUB(s).
When you have a problematic hub that refuses to establish a full connection, either connect to the hub via the IP address or power cycle the hub.
CONNECTION WITH PULSE LINQ AND PULSE PRO IS NOT CONSISTENTLY WORKING.
- There are many things that can interfere with the radio communication that the Pulse PRO uses. Try positioning in a different location and/or closer to the shade to improve performance. Due to varying levels of interference, it may be necessary to purchase additional Wi-Fi bridges to extend the coverage throughout your location.
MOVING MULTIPLE MOTORS & NOT ALL MOTORS ARE RESPONDING.
- Check that all motors are within signal range of the Pulse PRO, then try moving it closer to non-responding motors to confirm if it’s an interference or a motor issue. You can also try to move a motor by itself and not within a group command, as this tool bypasses any of the group logic that is built into the hub and the Automate Shades App. This tool is designed to send and receive raw data between the motor and the hub. *Please note this product is only compatible with the Automate Pulse PRO
Захираҳоро дастгирӣ кунед
For further assistance, contact your retailer or visit one of our webсайтҳо:
- Australian Support: HERE
- USA Support: HERE
- Europe Support: HERE
- automateshades.com
- ©2025RolleaseAcmedaGroup
Саволҳои зиёд такрормешуда
Q: Can I pair the hub with an Ethernet connection initially?
A: No, the initial hub pairing must be done via Wi-Fi connection with internet access before the Ethernet port becomes active.
Q: What is the purpose of the ASCII Protocol?
A: The ASCII Protocol is used for diagnosing communication issues and integrating with 3rd party systems via TCP/IP.
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